Terms and Conditions of the Rental Seal Trip Protection

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By registering your trip for the Rental Seal Trip Protection, you agree to be subject to these terms and conditions.

  1. What Rental Seal Trip Protection Covers.
    Rental Seal Trip Protection will cover the following claims for the amount that you actually lost or $5,000, whichever is lower:
    • o A deposit or payment for a vacation rental that was issued our Rental Seal and that is found to be a fraudulent listing, in that the vacation rental home:
      • Does not exist
      • Exists but doesn't belong to the owner listed on the contract and therefore can not be used
  2. What Rental Seal Trip Protection Won't Cover.

    3. The following are examples of claims that are not covered under the Rent with Confidence Guarantee program:
    • o Any money disbursed to a legitimate property owner
    • Airfare and all other travel costs
    • o Any payments you made to anyone posing as the owner of a property after RentalSeal notified you that they are not the lawful owner.
  3. Steps to follow for the reimbursement.

    4. You qualify for Rental Seal Trip Protection if you:
    • Book a property that has our Rental Seal
    • Have a contract with the verified property's owner
    • Contract must be made to and signed by the owner listed on corresponded seal detail page.
    • Register your reservation trip with the Rental Seal Trip Protection program on rentalseal.com
    • Have proof of payment to the property owner. Cash payments, Western Union, MoneyGram and other transfer services are not eligible.
    • Have proof that the listing is not legitimate
    • Notify us of your loss within 4 days of the check in date on your contract
    • Proof that you tried and were denied complete reimbursement for your loss from the owner, your bank or credit card issuer.

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